Terms and conditions

1. Who we are

XL IPTV Player is operated by Various s. r. o., registered office Tallerova 4, 811 02 Bratislava – Staré Mesto, Slovak Republic, company ID: 57704449, tax ID: 2122892420, registered in the Commercial Register of the Municipal Court Bratislava III, section Sro, insert no. 200824/B. The company is not registered for VAT.

Contact: [email protected], support [email protected].

2. What XL IPTV Player is

XL IPTV Player is a player – software for televisions and mobile devices that plays content from a playlist or an account the user enters themselves.

The application contains, sells and brokers no television channels, films, series or any other content, and has no relationship with content providers. The user is responsible for holding the content they add to the application lawfully and in line with their provider's terms. Playback quality, availability and speed depend on the source and on the user's internet connection.

3. Trial period

Every device gets a free seven-day trial. It starts when a source is first loaded successfully on that device, not when the application is installed. It is there so the user can confirm that the application works with their source and on their television before paying.

Once the trial ends without a licence, playback is blocked. The application stays installed, settings and source management remain available, and an activation screen is shown.

4. Licence and prices

A licence is the right to use the application on one specific device. We offer an annual licence at EUR 6.99 for 365 days from activation, and a lifetime licence at EUR 12.99. Prices are final. The company is not registered for VAT, so no VAT is added to the price.

The licence is bound to the device it was activated on and is not transferable. A new or replaced device, as well as a device whose mainboard has been replaced, means a new licence. Reinstalling the application or resetting the system on the same device does not cancel the licence; the exception are Android devices, where a factory reset and switching between the Google Play version of the application and the version from our website also count as a new device.

A lifetime licence lasts as long as we operate the application and as long as the television platform supports it. It is not a commitment to run the service indefinitely.

5. How a licence is activated

The user buys the licence directly from us on the My account page of our website, which the QR code on the activation screen in the application also leads to. They enter the TV code, check that their TV is shown, and pay. No registration or account is needed to buy. Customers must always be able to buy the licence directly from us; no reseller may force them to pay through the reseller.

A licence can be activated at any time, including during the trial. Activation is confirmed on our server; a repeated request never creates a second activation or charges twice.

6. Payments

The seller is Various s. r. o. Payments are processed by Stripe Payments Europe, Limited (Ireland) as the payment service provider. Payment is made in advance on Stripe's secure page by card or another method offered; card details never reach us. The contract is concluded when the price is paid.

After payment we activate the licence immediately and send a confirmation of the contract and of the payment, with a document number, to the e-mail address given when paying. Please keep it.

If buying on the website is not available at the moment, the page says so and no payment can be started.

7. Withdrawal and refunds

This is the supply of digital content without a tangible medium. Before buying, the user confirms that they agree to the supply starting before the withdrawal period ends and that they therefore lose the right to withdraw under Act No. 108/2024 Coll. Without that confirmation the licence is not activated. This is exactly why the seven-day trial comes before any purchase.

This does not affect our liability for defects. If the application does not work as it should and the defect cannot be fixed, the user is entitled to an appropriate remedy, including a refund. Refunds are made without undue delay using the same payment method as the original payment.

8. User obligations

The user undertakes not to use the application for content they have no right to, not to attempt to circumvent the licence mechanism, and not to resell the application or licences outside our reseller programme. On first launch the application asks the user to confirm that they will only add lawfully obtained content. Breaching these terms entitles us to deactivate the licence.

9. Liability

We provide the application with professional care, but we are not liable for outages, for the content or terms of the source provider, or for unavailability caused by the device, the network or the television platform. We do not exclude liability towards consumers where the law does not permit it.

10. Complaints and disputes

Send complaints and reports to [email protected]. We normally respond within 30 days. Consumers may turn to an alternative dispute resolution body, in particular the Slovak Trade Inspection, or use the European online dispute resolution platform.

11. Changes to these terms

We may change these terms, in particular when features, prices or legislation change. We announce material changes on the website and in the application. A licence already paid for is governed by the terms in force when it was activated.

12. Governing law

The contract is governed by the law of the Slovak Republic. If the customer is a consumer in another EU country, they keep the rights granted by the law of their country of habitual residence.

Last updated: 1 October 2026